Matradee Plus

Short-staffed again? Let a robot server take the runs.

What it does

Delivery and bussing, handled.

Matradee Plus carries orders and tableware between the kitchen and the floor, so staff can take care of guests.

Why Matradee Plus

Practical help for a busy floor

  • Dependable on every shift

    Shows up for every shift — no breaks or call-outs — and runs up to 10 hours on a charge.

  • Quicker service time

    Faster runs between kitchen and dining room mean shorter waits and happier guests.

  • Cost-effective productivity

    Costs about a third of a typical minimum-wage employee.

How it helps, by the numbers

More plates per trip, fewer trips for staff

  • Trays 4
  • Total capacity 88lb
  • Run time per charge 10h
  • Charging time 4h
More plates per trip, fewer trips for staff
LabelValue
Trays4
Total capacity88
Run time per charge10
Charging time4
Operation modes

Four front-of-house jobs, one robot

  • matradee plus in a commercial kitchen
    Serves orders
    Carries orders from the kitchen to the table on four trays.
  • matradee plus carrying sangria
    Buses tables
    Brings used tableware back to the kitchen.
  • matradee plus with bussing bins
    Greets guests
    Welcomes guests and shows them to their table.
  • Promote your brand's offerings
    Shows your specials
    Its screen shows your ads and specials.
Customers

From the people running them

  • "The robot allows us to more efficiently get the food from the kitchen to the landing stations in our auditoriums, where it's then delivered to our guests. I don't think we ever envisioned this being something that would become our reality. And not only is it our reality, it's actually something that's incredibly helpful."

    Chance Robertson President
  • “The more [the staff] saw it perform well, the more they liked it. When the pilot period ended, the team gave the robot its best possible compliment — they asked when it would be back.”

    Thad Parton Director of Restaurant
  • "The other day, we had a party of two hundred kids. They not only evaded all these children all day long, but they got the whole place cleaned up in record time.”

    Tom Pape General Manager
  • "This really helps the quality of life for the team. Guests really enjoy having them around, you know, kind of the novelty aspect."

    Brandon Higgins General Manager
  • "The robot is a great asset to the community and dietary team, as it doesn’t replace anyone but adds to the quality of service."

    Peggy Morgan Administrator
  • "After the first day of trying it out, it really just solved all our questions."

    Shawn Fontaine Dining General Manager
  • “(Now) the food goes out quicker and we don’t have a lot of cold complaints.”

    Erika Adams Sous Chef
Technical specifications

Key specifications for planning and procurement

Battery life
10 hrs
Charging time
4 hrs
Running speed
Up to 3.9 ft/s
Number of trays
4 trays
Total capacity
88 lb
Dimensions
22.8 × 19.2 × 50.7 in (W × L × H)
Weight
145 lb
Screen sizes
10.1" Operation screen, 15.6" advertising screen
Mapping technology
SLAM and LiDAR
Operating system
Android 9

FAQs

How does Matradee Plus avoid people and objects?

Matradee Plus uses a combination of sensors, such as LiDAR and 3D cameras, along with programming and algorithms to detect and avoid people and objects in its environment. This allows it to navigate safely and efficiently while performing food delivery tasks.

How does Matradee Plus know where to stop when delivering or bussing?

Matradee Plus is programmed with a virtual map of its operating environment. This map allows Matradee Plus to plan routes and accurately stop at designated locations for delivery or bussing.

How large are the trays on the Matradee Plus?

Matradee Plus is equipped with trays that measure 16.9" by 15.7", providing plenty of room to securely hold and transport food items during delivery tasks. The size of the trays is carefully designed to be both practical and efficient, allowing Matradee Plus to navigate smoothly and effectively while carrying a variety of items.

How do you operate Matradee Plus during a service task?

Matradee Plus is operated by using its touchscreen display. The interface is designed to be user-friendly and intuitive, allowing for easy operation of the robot.

Do robots replace humans?

Our robots are productive and cost-effective assistants to human staff, not replacements. Robots handle time-consuming, repetitive tasks, allowing human workers to focus more on critical tasks like attending to customers.

Matradee Plus

Put Matradee Plus on your floor

Tell us about your venue and your busiest shifts, and we will show you how Matradee Plus fits.

What are you looking to do?

We reply within one working day with pricing, lead time and what installation involves on your floor.