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Hospitality

Delivery, bussing and floor care, handled

Matradee Plus runs food and tableware between kitchen and floor; DUST-E S and DUST-E MX keep the floors clean on a schedule — so your staff stay with guests.

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Hospitality / operational challenges

Keep the guest at the center.

Common workflow challenges to explore with your team—not assumptions about every property.

  • Service peaks that stretch the team

    High-demand moments can pull staff between repetitive support tasks and personal guest service.

    Pressure point / peak demand

  • Time lost between destinations

    Repeated trips for meals, linens and supplies can interrupt the flow of a busy hospitality operation.

    Pressure point / internal movement

  • Shared spaces need constant care

    Floor care has to fit around guest movement, staff access and the daily operating schedule.

    Pressure point / routine upkeep

Hospitality / relevant robots

A robot for each part of the day.

Start with the application. Confirm product fit, site requirements and scope with the Richtech team.

View all robots
  • Matradee Plus

    Matradee Plus

    Consider meal and supply transport between agreed pickup and drop-off points.

    Explore Matradee Plus

  • DUST-E S

    DUST-E S

    Plan autonomous floor care around guest circulation and property routines.

    Explore DUST-E S

  • DUST-E MX

    DUST-E MX

    Clean larger hard-floor areas at up to 21,958 ft²/h.

    Explore DUST-E MX

Hospitality / deployment

From first conversation to daily operation.

An example implementation path. Scope and sequencing are tailored to the site and solution.

  1. 01

    Understand

    Walk the site, observe repeatable tasks and define what success would look like.

    Task · site brief

  2. 02

    Configure

    Select the robot, map the route and agree on access, safety and handoff requirements.

    Workflow plan

  3. 03

    Introduce

    Prepare the space, train the team and test the workflow in day-to-day conditions.

    Pilot · team training

  4. 04

    Operate

    Review task completion, gather staff feedback and refine the operating routine.

    Ongoing review

Tell us about your floor.

Name the shift you need covered, and we will show you how robots fit your hospitality operation.

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